Director of Data and Technology

UltraViolet (UV) is hiring a Director of Data and Technology to provide oversight over the organization’s data, technology, and analytics. Reporting to the Executive Director and managing a small team of consultants, the Director of Data and Technology will shape how data and tech are used across the organization to create goals, optimize campaigns, increase efficiency, and tell compelling stories about our people and our power.

UltraViolet is a women-led gender justice organization, with an online community of more than 1.2 million members nationwide. UltraViolet is a multi-issue organization because the discrimination that women face is not singular in nature. Every day, we walk through the world and are forced to endure a variety of sexist policies, misogynistic attitudes, and violent behaviors that are often dismissed. We see this discrimination in the pink taxes that force us to pay more for everything from razors to reproductive health services; we see it in the gender pay gaps that become gender wealth gaps; we see it in the underrepresentation of women in leadership positions; and, we see it in the ways that corporations profit from sexist hate speech and harassment online.

The UltraViolet community is intentionally multi-racial, multi-generational and gender-diverse because we are not monolithic. What unites us is our shared belief that an inclusive, women-led movement, rooted in anti-racist feminist principles that centers the most marginalized among us, has the power to rewrite the written and unwritten rules of patriarchy.

Job Description

Organizational data and tech strategy:

Establish and work towards a set of goals that address short and long-term data and tech needs, providing written status reports on a quarterly basis
Participate in annual organizational goal-setting and strategic planning, including the creation of campaign and fundraising goals and benchmarks
Build and maintain dashboards, reports, and other frameworks that visualize and contextualize metrics, goals, and list health
Create and manage an annual budget, lead procurement processes, and negotiate contracts with vendors
In collaboration with the leadership team, help to create a strong framework for the way we measure the impact of our work

Data quality and list management:

Provide ongoing monitoring and analysis of supporter data, list health, deliverability, and metrics in ActBlue, ActionKit, Mobile Commons and Salesforce
Provide oversight of the lifecycle of UV supporters including the optimization of email, fundraising, and mobile programs
Work collaboratively to ensure best practices in data collection and list health are adopted while helping to close gaps in data management and governance

Technical tools and systems:

• Provide oversight over UV’s overall technical ecosystem, software, data flows, automations, and integrations; recommend ways to improve and streamline systems
• Conduct periodic tech/vendor audits, maintain up-to-date inventory, and implement a procurement and governance process that ensures alignment, risk mitigation, and cost control
• Identify opportunities to vet and onboard new tools to improve workflows and efficiency, conduct regular platform audits, and lead migration planning
• Train current and incoming staff members on technical tools and systems

Manage and enhance security measures for the organization:

• Ensure the organization and staff are taking necessary cybersecurity measures, execute cybersecurity protocols and audits
• Handle any security issues that arise promptly, including recommendations for prevention going forward

Team leadership:

• Hire, and coordinate work of, consultants as needed to manage data and tech contracts on UltraViolet’s behalf and expand UltraViolet’s ability to meet and exceed our goals
• Potentially manage staff and participate in hiring processes in the future
• Represent the data and tech team on the senior leadership team, working collaboratively across departments
• Participate in regular team and all staff calls; monitor ongoing Slack conversations and email threads, and engage regularly
• Complete all UltraViolet administrative and organizational requirements, including those related to administration, staff retreats, and human resources

These are the required skills, traits, and experience for this position:

• A deep commitment to anti-racist feminism and gender justice
• 8 years of experience managing data and technology programs, at least 2 years experience managing staff and/or consultants
• A minimum of 5 years experience with best practices in CRM management, with a focus on email testing and optimization, segmentation, and list health
• Skilled at clearly communicating complex technical issues to non-technical folks, especially in written materials and presentations
• Proven experience designing and implementing organizational goals for a mission-driven organization or political campaign
• Exceptional problem-solving skills with the ability to identify an issue, work toward finding a solution, and translate that into an actionable work plan
• Experience managing a budget and negotiating vendor contracts
• Experience identifying the right tech solutions and leading their implementation
• Capacity to juggle multiple projects simultaneously and meet deadlines in a fast-paced environment
• Ability to be both a leader and an executor on our small, nimble team – maintaining the integrity of our members and supporters, executing daily tasks, supporting colleagues, and directing the big picture and strategy

Desired experience:

• Experience with Actionkit and ActBlue
• Experience using SMS technology to support campaign strategy
• Experience working for feminist organizations and/or racial justice organizations, or digital-first campaigning organizations
• Experience with Salesforce