IT & technology management consultant

ILGA World is seeking a senior-level IT & technology management consultant to provide expert strategic and technical support across its global digital infrastructure.This remote consultancy will support the organisation’s growing need for secure, inclusive, and sustainable technology solutions in the context of human rights advocacy.

The consultant will work directly with key staff, including the Operations Manager and Logistics Officer, and collaborate with the Fundraising and MEL Manager on advanced digital security initiatives.

Building on significant recent investments in digital hygiene, cloud systems, and cybersecurity—including Microsoft 365, 1Password, Cloudflare, and Asana—the consultant will lead and advise on IT governance, secure technology use, infrastructure development, and capacity building.

They will also provide high-level one-on-one technical support tailored to a globally distributed team with varying technical skills and digital access.

This role requires an autonomous, solutions-driven professional who can conduct systems audits, strengthen risk and resilience strategies, and guide the implementation of IT tools and practices aligned with international standards.

The ideal candidate will be committed to ILGA World’s mission, possess a deep understanding of digital security in human rights contexts, and bring an inclusive, collaborative approach to strengthening IT systems that serve a diverse global movement.KEY RESPONSIBILITIES:

Lead the execution and continuous improvement of ILGA World’s Information Technology and Security Policy, ensuring compliance with international standards and adapting policies to a global human rights organisation’s context.

Advise the Secretariat on secure digital practices, privacy compliance, risk mitigation, and the implementation of sustainable technology that supports a distributed and diverse workforce.

Conduct strategic assessments of digital platforms, cloud infrastructure, and communication systems. Propose and implement enhancements to improve performance, security, and accessibility.

Strengthen IT security, data protection, and disaster recovery protocols to safeguard organisational operations and sensitive information, with special attention to human rights risk environments.

Lead the evaluation, selection, and integration of IT tools and services. Ensure that solutions are cost-effective, secure, and suited to ILGA World’s operational needs and values.

Design and deliver training sessions, documentation, and onboarding materials to strengthen internal IT capacity and support organisational adoption of new tools and practices.

Provide personalised, high-level technical support to ILGA World staff, board members, and consultants. Offer timely troubleshooting, onboarding, and guidance tailored to varying levels of digital literacy and access.

Identify and recommend scalable, future-oriented infrastructure improvements. Ensure systems are inclusive, secure, and resilient-particularly for users based in the Global South or operating in low-resource settings.